T/F 3 GORDON TERRACE
+ 44 01463 250854.
From 25th May 2018, the new Data Protection Act 2018 comes into place, and I need to inform you what data I hold about you, why I need it, what I will be doing with your data, who I might share it with and when I will destroy it.
WHAT INFORMATION DO I HOLD, WHY DO I HAVE IT AND WHO MIGHT I SHARE IT WITH?
Currently I will hold a completed registration form and treatment records with your details. These include your name, address, date of birth and various means of contacting you.
Address, phone/mobile numbers. These are required so I can contact you. Email addresses can also be used to contact you, but can also be used for payment requests, but most significantly for sending audio and other media files to you relevant to your therapy.
Recordings of our consultation may also be kept detailing what was discussed and for myself to refer back to for future consultations as well as to help form your therapy.
By signing my privacy agreement on my registration form you agree to consent to me holding those details.
It is a condition of my Insurance Policy to take and retain client records for at least 7 years following the last occasion on which treatment/therapy was given. In the case of treatment/therapy to minors, records shall be kept for 7 years after they reach the age of 18.
I may need to share your date with authorised legal, regulatory and insurance authorities, if required to defend myself. This will be with the professional body I am registered with and the the insurance company I hold my professional indemnity insurance with.
After 7 years following the last occasion of which treatment was given, I will destroy all of your records by shredding/deleting them.
How and Where do I hold your date?
All Registration forms and recordings are kept in a secure cabinet within my main registered office. Audio files are kept for a maximum of 12 months on a USB drive, which is kept with a locked case at all times when not being used to record/send/edit files relevant to my work.
Only I have access to these records and I will take all appropriate steps to protect the confidentiality of my clients.
YOUR INDIVIDUAL RIGHT UNDER THE DATA PROTECTION ACT 2018
# the right to access to your personal date
# the right to object to the processing of your personal data
# the right to restrict the processing of your personal data
# the right to rectification of your personal data
# the right to erasure of your personal data
# the right to data portability (to receive an electronic copy of your personal data)
In exercising your Individual Rights, you should understand that in some situations I may be unable to fully meet your request, for example if you make a request for me delete all your personal data, I may be required to retain some date for taxation, legal, regulatory and insurance purposes.
You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, I am required by law to grant access to this data for law enforcement, legal and/or health related matters.
If you are dissatisfied with the way in which I process your personal data, you have the right to complain to the UK's Data Protection Supervisory Authority, the Information Commissioner's Office (ICO). The ICO may be contacted via its website which is , by live chat or by call their helpline on 0303 123 1113.
HOW TO CONTACT ME
If you have any questions regarding the use of your data and your Individual Rights, please contact me on 01463 250854 or email
COVID 19 GUIDELINES
Scott Burke Hypnotherapy Clients
I ask that you follow these guidelines.
On the day of your appointment if you have a runny nose, headache, sore throat fever, cough or are feeling unwell do not attend and inform myself by calling 01463 250854.
1.1 Also, if you have been abroad within the last 14 days or have come into contact with high risk individuals within the last 7 days, you agree to contact Scott Burke prior to attending any booking.
2. Arrive on time and wait in your car or outside until invited in.
3. Keep your distance at all times and any others within the practice/building as directed in government guidelines.
4. Wear a face mask if you wish on arrival.
5. Wash your hands on arrival or use the hand sanitiser provided.
6. Tissues are available to cover your mouth and nose if you cough or sneeze.
7. Covid 19 contact tracing confidentiality: please be aware that I may be asked to release name and contact details of anyone they have been in contact with for more than 15 minutes, as it would be with all who are contacted via “contact and trace”.
Scott Burke will take reasonable action to reduce the possibility of infectious contamination, including Covid-19. You agree not to hold Scott Burke liable for any infections, and will also take responsibility to help reduce the risk of contamination to yourself and those within Scott Burke's working premises.